|
1.
|
Multiple Email Addresses: If you choose our $39.99 service, please do
NOT
use multiple email addresses to place your order and submit payment. Remember, we deliver the $39.99 service by matching the customer's payment (PayPal) email address to the customer's ordering email address. If you already have a PayPal account, please
complete our order form
using the same email address that has "PRIMARY" status in your PayPal account. You can quickly change or add any email address to your PayPal account, and make that address your new PRIMARY for sending payments. (You can have up to 8 email addresses attached to your PayPal account.) Setting your PRIMARY PayPal email address is very simple:
- SIgn-in to your PayPal account and click on the "Profile" tab.
- Then, click on the "Email" link.
- If you have multiple email addresses attached to your PayPal account, you will see all of them in a list. (If you have only one email address attached to your PayPal account, it will be the "Primary" address by default.) You can make any email address "Primary" by selecting it and then clicking on the "Make Primary" button.
- That's it -- you're done. Simply use your PRIMARY PayPal email address to
place your order
on our Web site.
When you complete our
order form,
we will receive an "Order Notification" email containing all of the specifications for your order. Similarly, when you submit payment, we will receive a "Payment Notification" email from your PRIMARY PayPal email address, and that is the email address to which we will email the paper(s). Your order and payment must come to us from the SAME email address.
|
|
|
|
|
2.
|
SPAM and Junk Mail: You must temporarily disable or turn off any
Bulk Mail,
SPAM,
or
Junk Mail
filters so that you do not accidentally or unknowingly block or miss any of our emails. You must also check your bulk mail, spam mail, junk mail, and/or TRASH folders every few hours (just in case your email provider automatically re-directs our emails without your knowledge).
|
|
3.
|
Our Delivery Emails: You must constantly check for our delivery emails. The subject line of our main delivery email will be "Research enclosed." The subject line of our "free paper" delivery email will be "Re: FREE." |
|
4.
|
Previous Communications: When you respond to an email, please include our previously typed message with your response so that we can easily refer to our previous communication with you.
|
|
5.
|
Subject Line of Emails: When you respond to an email, NEVER change the subject line.
|
|
6.
|
Confirmation: Please do
NOT
email us to ask whether or not we have received your order or question. When you
submit an order
or
ask a question,
you will be automatically re-directed to a confirmation page. That confirmation page will clearly explain that we have received your order or question. |
|
7.
|
Identification: Whenever you contact us regarding an order for which you have already paid, you MUST include your payment receipt.
|
|
8.
|
Payment Receipt: Please do NOT send an email stating, "I have submitted payment." When you submit payment, we will receive a payment receipt from PayPal automatically. You will also receive a payment receipt from PayPal within minutes. There is no need to ask us if we received your payment, as the PayPal receipt confirms that we have received your payment.
|
|
9.
|
Duplicate Emails: Please do
NOT
send the same message more than once.
|
